We strive to provide the greatest quality products possible, so if you receive an item that you are unhappy with please contact us to arrange a refund or exchange within 28 days of receipt of goods.

We regret refunds cannot be given for opened, partially used or personalised products unless the product is defective.

Please note that care must be taken to ensure the product is returned in reasonable condition. We are not liable for the cost of returning goods to us unless the goods are faulty or have been sent in error.

Every refund or exchange will only be processed when the returned item has been received by us. We highly recommend that proof of despatch is obtained in case of loss in transit.